General delivery times are 5 to 7 working days plus transportation (depending on company), which may vary depending on quantity.
Exceptionally, in the case of emergency services, deliveries are offered in 24/48 hours with an approximate extra cost of 15%, or in 72/96 hours with an approximate extra cost of 30%.
The transport is done by UPS, Nacex and Mail Boxes Etc depending on the characteristics of the order. The conditions and requirements will be determined by the requirements of each of the companies.
Any order that exceeds these conditions, or the use of another transport company will be the responsibility of the customer.
Exceptionally we can store orders in our facilities without extra cost, although it depends on our logistic capacity at that time. For this reason we recommend checking availability.
Each order is shipped with a tracking code so that the package can be traced. If you do not have it, please contact our sales team.
In our Clients Area you have all the invoices and orders that you have made with us. If you have not registered yet, contact with our administration department: firstname.lastname@example.org
We can also send you your latest invoices by email, although this procedure can be lengthy.