Parallel Flex L
Check the polarity of the cable and the power supply, connect them correctly. Disconnect the power supply from the mains for 3 minutes and connect the product correctly.
The product has been damaged by a load greater than indicated. You must replace the product with a new one and connect it to a 24V dc source.
Check for a short circuit along the 24V line and correct the connections.
Short-circuit before the power input. Only the power supply will be affected. In that case, check the user guide and the power supply specifications.
Short-circuit after power input. Actilum products may suffer internal damage that worsens their operation. Disconnect the power supply from the mains for 3 minutes, check the wiring and connect the product correctly.
The power supply is at the limit of its real power as its capacity does not match the expected. Replace with a higher power source.
Lack of power: connect the product to a higher power source (W).
Check that the power supply is receiving power.
Inadequate voltage: connect the product to the power supply as indicated on the PCB connectors.
Reduce the length of the cable to the power supply. If this is not possible, increase the voltage of the power supply to a maximum of 24.8V.
Connect the product to the appropriate power supply.
Some segments do not light up
Verify that the polarity has not been reversed in any of the segments along the line. Check the connection on the connectors.
Overvoltage: Check that the maximum voltage is 24.8V.
Insufficient dissipation between element and profile: fix the product on an aluminum base to dissipate heat.
Weld on the PCB, without resting on a metal profile and at a minimum of 400ºC.
Use the proper tool.
Send the product to Actilum for repair.
Verify the distance between Parallel and the graph.
Verify the distance between elements.
Contact Actilum to make use of the warranty through the RMA procedure.
The distance between elements is ~16 mm.
If your box only illuminates on one side, place the elements as far away as possible from the graph to be illuminated, otherwise, place the modules centered.
Max. units connected in series
Parallel Flex L2
Parallel Flex L3
Parallel Flex L6
Parallel Flex L2+
Parallel Flex L3+
Parallel Flex L6+